Our Team | Check In Servicing

Taylor Cresswell

Chief Executive Officer

As CEO of Check In Servicing, I am dedicated to making short-term rental hosting smoother, more efficient, and accessible for both property owners and investors. With a strong background in real estate — first as a top-producing agent and later as the Broker & Owner of Sellstate Legacy Realty — I bring years of experience in building teams, embracing innovation, and delivering exceptional service.

At Check In Servicing, my focus is on creating reliable systems that empower hosts and redefine what outstanding service looks like in today’s rental market.

Hernan Roldan

Onboarding Director

Hernan Roldan specializes in training and support for new franchisees while also offering resources and development opportunities throughout the organization. Hernan also specializes in our array of channel specific systems and will be your guide throughout the entire process.

Lisa Khokhlenkova

Marketing Director

Lisa Khokhlenkova delivers the training, and growth of new franchisees as well as delivering training and resources across the entire organization. Lisa also specializes in helping new and existing franchisees set their local marketing programs.

Valery Jeudy

Franchise Service Advisor

Marcus Jeudy serves as our Franchise Service Advisor, providing vital support to franchisees. He focuses on enhancing operations and ensuring a smooth experience for our franchise network.

Scott Conklin

Franchise Sales Director

Scott Conklin brings extensive experience in franchise development to our team. He is responsible for driving franchise growth, building strategic partnerships, and supporting potential franchisees throughout the onboarding process.

James Jones

Franchise Sales Associate

James Jones drives franchise growth by assisting with lead generation, outreach, and onboarding, while supporting the sales team in connecting with qualified candidates.

Eunice Alerte